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Business Insight Manager
Mishcon de Reya LLP
1.0km | , UK
role reference:  wyw_#00222
Location
1.0km | , UK
Salary
Competitive salary
Contract Full-time
Industry Law Practice
Hours 37.5 - 37.5 Hours
  • Business Analysis
  • Business Strategy
  • Business Development
  • Research and Development (R&D)
Description:

Mishcon de Reya is an independent law firm, which now employs more than 1000 people with over 600 lawyers offering a wide range of legal services to companies and individuals. The firm has grown rapidly in the past decade, with more than 25% revenue growth in the past five years alone.

With presence in London, Singapore and Hong Kong (through its association with Karas LLP), the firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply. The work undertaken is cross-border, multi-jurisdictional and complex, spanning six core practice areas: Corporate; Dispute Resolution; Employment; Innovation; Private; and Real Estate.

The Mishcon de Reya Group consists of consultancy businesses MDR Brand ManagementMDR CyberMDR DiscoverMDR MayfairMDR Lab and MDRxTech. In 2021 the Group announced a strategic combination with Taylor Vinters, a leading legal and consultancy business in the innovation economy.

The Business Insight Team

The team provides business insight into prospective and current clients to enhance the firm's knowledge of industries and sectors as well as to identify issues affecting the firm's clients. The team also undertakes in-depth research and analysis to support the internal strategic planning of the firm, which includes advice on the creation of new services, products, revision of existing ones and overall differentiation.

A key part of the Insight team's work is to provide support to the lawyers in relation to client development. We have developed (together with Senior Management) a Client Relationship Programme, which includes bespoke client interviews and surveys, so as to improve overall service, performance and connectivity.

The team also works on brand perception analysing the development of Mishcon's brand and measuring its external impact.

Duties and Responsibilities

To assist with the day-to-day management of the Business Insight team and assist the Practice Development Director (as well as the wider Business Development team) in researching and developing critical business insights in relation to clients, targets, intermediaries, specific industries and competitors identified within firm wide business development activities.

  • Deliver commercially orientated client and industry insight that will feed into the firm's pitches, client relationship programme and business development activities
  • The insight will take the form of reports, briefings, presentations and recommendations which will be compiled from a wide range of external and internal research sources including CRM, accounts' systems, public information services and social network sites
  • Prepare competitor analysis to identify practice growth opportunities
  • Assist with the project management and data collection and analysis for the client relationship programme
  • Assist with research insight into the firm's sectors for the firm's dedicated groups
  • Supporting writing and designing of internal and external surveys, as well as qualitative and quantitative analysis of resulting data
  • Driving and supporting business development activities across key industry and practice areas through research campaigns
  • Strengthen the culture of "one team"
  • Be a mentor and coach to more junior members of the team
  • Work collaboratively with all members of the BD team. Bring a "can do" and positive attitude to the role
  • Enhance the reputation of the BD team within the firm for its professionalism and for the strategic and distinctive value, it provides
  • Work with communications and knowledge services' resources within the firm as well as external suppliers
  • Make effective use of all communication channels for the firm generally e.g. website, e-bulletins, media, sponsorship, conferences, research and industry networks

Skills/Experience

This an exciting opportunity to join a busy team and would suit someone with experience gained within the professional services sector. We welcome applications from individuals with a variety of professional experiences including (but not limited to) the following:

  • Working within a business knowledge function at a law or professional services firm
  • Working within a Strategy function at a law or consultancy firm
  • Working in a legal function (eg a junior lawyer/paralegal/professional support lawyer)
  • Working as a research analyst
  • Working within publishing or journalism focusing on either the commercial or legal sector

The ideal candidate will have the following:

  • A strong academic background with a 2.1 degree minimum
  • Ability to capture, summarise and prioritise information from a variety of sources into simple, meaningful insights that will provide opportunities to engage with clients and
    grow the business
  • Good knowledge of Excel
  • Experienced in spreadsheet manipulation and report preparation
  • Experience of working in a research position within a commercial environment
  • Previous people management experience
  • Good desktop publishing skills, particularly PowerPoint and Word
  • Very good written skills, able to produce good quality first drafts
  • Be commercial and numerate
  • Good attention to detail with the ability to multi-task
  • Excellent organisational and time management skills with the ability to work to deadlines and stay calm under pressure
  • A strategic and creative thinker capable of identifying, developing and gaining support for appropriate opportunities
  • Proactive and self-sufficient with the ability to take ownership and manage certain tasks with limited guidance
  • Personable and confident and able to build relationships with the firm
  • A team player who is analytical, tenacious and self-motivated
Key skills:
  • Business Analysis
  • Business Strategy
  • Business Development
  • Research and Development (R&D)
Competitive salary

CONTRACT

INDUSTRY

Role Type

37.5 - 37.5 Hours
Flexibility:
Working Patterns
Flexi-Time
Compressed Hours
Agile Working
Flexibility:
Workplace
Hybrid Working (Office / Home)
Remote or Mobile Working
Work From Home (WFH)
Office Working
Flexibility:
Life event
Career Breaks / Sabbatical
Shared Parental Leave
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