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Client Relationship Manager
Aviva
Fully Remote
role reference:  wyw_#00293
Location
Fully Remote
Salary
Annual
£30,000 - £45,000
Contract Full-time
Industry Financial Services
Hours 37.5 - 37.5 Hours
  • Customer Relationship Management (CRM)
  • Analytical Skills
  • CUSTOMER RELATIONSHIP
  • GROUP RISK
Description:

Aviva currently have a fantastic opportunity for a dedicated Customer Relationship Manager, responsible for a panel of our large corporate clients with a significant proportion of the Group Protection portfolio. This is a perfect opportunity for someone that loves to deliver outstanding customer service and experience within the large corporate environment. 

A bit about the job:

This role supports the strategic direction of the GP Business.  It helps to retain and grow client relationships by adding value and showing the strength and breadth of our proposition.  You will analyse and present collective client data to show insight and help influence policy and process with key client stakeholders.  You will be showcasing the value added by the proposition and all that’s entailed within it, using your exceptional relationship management, negotiation skills and ability to influence stakeholders and decision makers both at Aviva and with our key corporate clients.

Skills and experience we’re looking for:

  • Analytical ability and detail oriented – able to present back to a client identifying key insights with solutions

  • Working under pressure – stretching deadlines

  • Effective communication skills, written & verbal, delivering difficult messages when necessary

  • Client centric with a deep understanding of their needs

  • Experience working in a corporate client-facing role in an insurance/broker environment with Group Risk or Private Medical Insurance experience

What will you get for this role?

  • Salary of £30,000 - £45,000 depending on skills, experience and qualifications

  • Generous defined contribution pension scheme

  • Annual performance related bonus and pay review

  • Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

  • Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply)

  • Excellent range of flexible benefits to include a matching share save scheme

Key skills:
  • Customer Relationship Management (CRM)
  • Analytical Skills
  • CUSTOMER RELATIONSHIP
  • GROUP RISK
Annual
£30,000 - £45,000

CONTRACT

INDUSTRY

Role Type

37.5 - 37.5 Hours
Flexibility:
Working Patterns
Flexi-Time
Full-time
Flexibility:
Workplace
Remote or Mobile Working
Work From Home (WFH)
Flexibility:
Life event
Career Breaks / Sabbatical
Shared Parental Leave
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