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Instructional Designer, Travel & Lifestyle Services
American Express
Fully Remote
role reference:  wyw_#00301
Location
Fully Remote
Salary
Competitive salary
Contract Full-time
Industry Financial Services
Hours 37.5 - 37.5 Hours
  • Training
  • E-Learning
  • APPLICATION-BASED LEARNING DESIGN
  • INSTRUCTOR-LED TRAINING
Description:

Operating across the Global Travel & Lifestyle Servicing Organization, this position on the Global Talent & Engagement Team is responsible for the design and development of training, using performance consulting and instructional design techniques to assess needs, identify the root cause of business problems and create formal and informal learning solutions for TLS.

The successful candidate will have passion and experience in learning curriculum design and working closely with their team and SMEs to develop a range of learning solutions from live facilitator-led training to self-paced formal and informal online learning.

The successful candidate will:

  • Work closely with stakeholders and subject matter experts (SMEs) to identify business, learning and performance objectives for new learning projects
  • Apply adult learning theories into practical, application-based learning design and development with the ability to convert strategies to effective and engaging learning experiences.
  • Design Virtual Instructor-led Training (VILT) materials using MS PowerPoint and Adobe Connect
  • Write effective design outlines, scripts and storyboards for videos and eLearning
  • Build interactive eLearning using authoring tools such as Articulate Storyline, Rise, Vyond and PowToon
  • Run Train the Trainer (TTT) sessions when handing over learning solutions to Delivery teams
  • Partner and collaborate in a team environment with other learning, communications, and knowledge management professionals and business partners to deliver globally consistent learning experiences
  • Develop comprehensive measurement strategies for all learning solutions to demonstrate business impact and effectiveness
  • Communicate effectively in visual, oral and written form and deliver engaging presentations to business leaders globally
  • Acquire and apply new technology skills to instructional design practice.
Key skills:
  • Training
  • E-Learning
  • APPLICATION-BASED LEARNING DESIGN
  • INSTRUCTOR-LED TRAINING
Competitive salary

CONTRACT

INDUSTRY

Role Type

37.5 - 37.5 Hours
Flexibility:
Working Patterns
Flexi-Time
Full-time
Flexibility:
Workplace
Remote or Mobile Working
Work From Home (WFH)
Flexibility:
Life event
Career Breaks / Sabbatical
Shared Parental Leave
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