At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. As part of the Colleague Experience Group, our mission is to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to provide great benefit programs that supports our colleagues and their families every day to enable everyone to be and deliver their best. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Manager, Global Benefits within the Colleague Experience Group (CEG) is a full-time permanent position (flexible location) reporting to the Director, Global Benefits. The Global Benefits team is responsible for ensuring a globally consistent colleague experience in the provision, financing, delivery, and governance of benefits programs outside of the US, as well as leveraging the company’s global benefits footprint to gather and interpret data to drive enterprise-wide strategy and decision-making. The team also acts as a retirement center of excellence, providing consulting support on retirement programs to Colleague Total Reward and Wellbeing (CTRW) teams in local markets.

The ideal candidate will have outstanding communication skills as well as deep technical knowledge for managing employee benefits, specially working with a captive and retirement plans outside of the United States.

Key Responsibilities

• Strategic support of placement of insured benefits in the AMEXCO captive
• Managing global broker relationship for insured employee benefits including maintenance of global benefits database
• Ensure global benefits strategy reflects best practice for inclusivity, flexibility, and minimum standard provision by understanding and improving the ‘moments that matter’ in the careers of our colleagues
• Oversight of process to ensure compliance with legislative and regulatory changes related to benefits in international markets
• Provide guidance on retirement strategy and support significant market-level retirement plan changes, including periodic retirement governance review