Digital Acquisition is one of Global Consumer Services Group’s key priorities.  Core to delivering on this priority are Card application experiences which help prospects and existing customers apply for our products with the least amount of effort, wherever and however they choose to apply. The Enterprise Digital Application Experiences team is a core part of Card Member acquisition, having responsibility for growing new accounts acquired, billed business acquired, and accounts receivable by accelerating the completed applications experiences for our global prospect and customer base.

We are looking for a talented Product Owner to join the International Application Experience Team. You will have the opportunity to learn new things and see how you can make a direct contribution to the success of our company. You will work among high performing engineering, design and product teams. You will have a real passion for using technology to build user-centric solutions to challenging problems, for bold decision-making and for digital innovation. You will enjoy being challenged in a fun, collaborative, diverse and inclusive team environment.

The Product Owner will support the Product Manager in building site strategy, roadmap creation and delivery against that roadmap. You will input and collaborate across UX (user experience) and design, feature/epic identification, backlog prioritization, translation of features into user stories for our tech team, and Agile delivery. 

What you’ll be doing:

• Driving acquisitions by assisting the Product Manager with the breakdown and tactical delivery of Features from the Product Roadmap, building and enhancing our International Consumer Application experiences across channels
• Managing new initiatives from requirements gathering to execution and pre and post launch testing
• Building a strong partnership with our technology team to enhance our suite of products
• Working with the Product Manager and our stakeholders to support the application strategy and help deliver business priorities
• Discovering opportunities for Test & Learn to optimize the experience
• Managing items in the product backlog, write user stories, manage requirements and define clear acceptance criteria for product features
• Monitoring digital trends and technologies in the marketplace
• Reviewing results, and track key metrics to understand the product outcomes and future opportunities

What we value:

• Desire to be a great product manager; a passion for digital product management and the drive to continuously improve
• Analytical mindset; help direct our development efforts by using available data and competitive analysis
• Team player mentality; bring teams and partners together to coordinate and align on initiatives

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

What we’re looking for:

• 2+ years of post-secondary education or equivalent work experience in digital marketing, product management, or data analysis
• Familiarity with UX principles
• Basic understanding of web product development
• Proven ability to work with and analyze large data sets, particularly web analytics
• Strong written and verbal communication skills
• Project management experience
• Experience in matrix organizations and cross-functional environments
• Experience managing multiple stakeholder objectives
• Highly organized with a can-do attitude
• Basic Knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, sprint demos