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Director, Product Management
American Express
61.6km | , UK
role reference:  wyw_#00410
Location
61.6km | , UK
Salary
Competitive salary
Contract Full-time
Industry Financial Services
Hours 37.5 - 37.5 Hours
Closing date 30/09/2022
  • Banking
  • Financial Services
  • PRODUCT MANAGEMENT
  • Product Development
  • DIGITAL BANKING
  • PRODUCT DIRECTOR
  • PRODUCT MANAGER
Description:

The Enterprise Platform (EP) – Digital Banking team is seeking a Product Director to lead the Enterprise Money Movement (EMM) platform capability team. Digital Banking is the newest of the five enterprise teams in American Express where product and engineering share the goal of delivering customer value with each iteration of a product’s roadmap and increasing the speed to market through strategic automation and modernization.  

EMM’s mission is to power best-in-class Issuer agnostics money movement experiences and business growth through innovative platform products and services. By seamlessly integrating solutions to power innovative payment experiences for AXP customers. EMM as a Service moves a TRILLION dollars in 27 markets covering 20+ of the biggest schemes: (ACH, BACS, SEPA) with a roadmap to integrate with emergent Real Time Rails and hide the complexity of handling money. Also, a critical part of the roadmap is to develop greenfield capabilities such as bank account validation, intelligent payment orchestration and routing and bank partner integration enable a world-class secure and seamless experience to our customers. 

Reporting to the VP of Product Management, this role is an exciting opportunity for a talented product leader to drive the product capability delivery for Enterprise Money Movement as a Service.     

Key Responsibilities:

  • Leads the definition of the money movement platform as a service capability roadmap
  • Defines capability roadmaps to support strategic imperatives such as Account to Account Payments, Real Time Payments, Cross Border Payments, Bank Validation Services and Bank Partner / Third Party Integrations
  • Responsible core money movement payment capabilities e.g Orchestration, Routing, Instruments, Bank Integration, Partner Gateway
  • Leads definition and creation of capabilities which power key customer journeys – Add/Select a Bank, Disbursements, Make a Payment
  • Partners across product and engineering to support technical discovery and solutioning to define features, user stories and success criteria
  • Owns prioritization of work across multiple scrums teams, supporting sequencing of delivery within money movement domain
  • Maintain and syndicate capability delivery plan for modern and classic platforms across product and engineering
  • Defines and assess product/platform delivery metrics and KPIs. Partners with portfolio teams to identify opportunities improve delivery predictability, time to market, delivery of iterative value to the business
  • Position requires a willingness to continually learn and implement ground-breaking product and technologies processes within a dynamic and highly matrixed environment to capitalize on the considerable investment made in the payment process

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Minimum Qualifications:

  • Experience in Product Development and Agile practices
  • A passion for emerging payments, FinTech’s, and evolving payments landscape. Knowledge of banking and payments capabilities, Account to Account payments, Disbursements, Cross border payments, Real Time Payments and Open Banking etc
  • Proven ability to define robust platform capability delivery plans and roadmaps which service enterprise needs
  • Strong Agile mindset, experienced in coaching teams to lead technical discovery and definition of features, user stories and success metrics
  • Proven track record in leading a team of Product Owners driving large, complex and transformational modernization initiatives
  • Skilled in sequencing and prioritizing capability delivery across multiple scrums to optimize delivery
  • Ability to effectively collaborate with internal and external product, engineers and architecture teams to effectively operate in ambiguity and quickly evolving priorities
  • Strong collaboration skills – ability to navigate cross functional teams to deliver on shared objectives
  • Excellent communication and listening skills; ability to build relationships, influence decisions, and make things happen without direct authority
  • Proven ability to drive change, leading adoption of new ways of working, and leveraging scaled Agile practices to drive product development and delivery
  • High-intellectual curiosity, out-of-the-box, creative & critical thinker with experience in complex problem solving and strategic thought leadership
  • Proactive self-starter with a demonstrated track record for navigating complex and highly matrixed organizations to execute and deliver results
  • Experience managing direct reports
  • History of high performance
Key skills:
  • Banking
  • Financial Services
  • PRODUCT MANAGEMENT
  • Product Development
  • DIGITAL BANKING
  • PRODUCT DIRECTOR
  • PRODUCT MANAGER
Competitive salary

CONTRACT

INDUSTRY

Role Type

Closing Date

37.5 - 37.5 Hours
Flexibility:
Working Patterns
Flexi-Time
Full-time
Flexibility:
Workload
Phased Retirement
Flexibility:
Workplace
Hybrid Working (Office / Home)
Work From Home (WFH)
Office Working
Flexibility:
Life event
Shared Parental Leave
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