With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. 

That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.  

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. 

Join Team Amex and let's lead the way together. 

The American Express Network enables over $1.2 Trillion in annual spend and serves card Issuers and Acquirers in over 170 markets worldwide. The Network & Acquirer Solutions (NAS) team operates the Network with the highest levels of performance, security, and integrity; and is supporting Network coverage expansion by onboarding new Network Issuers and Acquirers, as well as launching our new Network in China. The NAS team is also driving a strategic, multi-year transformation to modernize the Network crafting innovative products, services, and capabilities that will anticipate the needs of customers by enabling more types of payments.

The Sr. Manager, Product Development & Management is an exciting new global product development role that will drive the enablement of the next generation of payment processing, by understanding local market regulatory and processing requirements, and building a roadmap for this local network payment capability that interfaces effectively back to American Express’ Global Network. With global responsibility, focusing at the local market level, this role will build effective partnerships with both internal and external teams to deliver new network capability which future-proofs Amex payment processing for local market requirements.

How will you make an impact in this role? 

• Operating at a global level, while focusing market by market, to enable and operationalize local network payment capabilities and cross-border interoperability with the Amex Global Network
• Product Development: Assist with the development and management of local network product roadmaps, including envisioning, capability assessment such as transaction flows, and operational viability.
• Collaborate with other business units and external partners to drive and deliver local network capabilities
• Build core payments network operational knowledge, and apply subject matter expertise to set direction and drive progress across local network projects.
• Opportunity to lead contingent workers supporting the local network projects, where required
• Develop best in class project management tools and processes to use and reapply for local network enablement from market to market

Minimum Qualifications: 

• A passion to drive delivery and results in a fast moving, innovative and sophisticated environment. 
• Strong Interpersonal skills and the ability to influence, negotiate and drive decisions across a wide range of diverse partners

• Experience working on large scale, cross-platform projects
• Strong project management aptitude, preferably including understanding of Agile methodology and practices.
• Demonstrated ability to break down and interpret complicated business needs into requirements that can be delivered against to produce a product or service
• Flexibility and readiness to work within a global team.
• Technical acumen, comfortable working and conversing in a technical environment
• Strong aptitude for balancing multiple deliverables simultaneously, using effective prioritization and multi-tasking skills

Preferred Qualifications  

• Experience in developing new products, establishing and leading strong product roadmaps
• Strong acumen in network and payment technology, network specifications, core systems and processes, ideally including new payment capabilities and trends.
• An understanding of network policy, and how that policy governs operational capabilities and process.
• An understanding of how network partners are connected to and configured on the AEGN network.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.