|Hours||37.5 - 37.5 Hours|
Atlassian Technical Account Managers (TAMs) guide our largest customers to build and deliver outstanding value to their business with our products. TAMs are technology and process champions, demonstrating expertise to frame the customer's strategic direction, and then orchestrating customer teams past their hurdles, so they may achieve their desired outcomes. As a TAM, you will deliver value through prescriptive insights and methodologies - whether the customer is establishing an Agile product delivery methodology, optimizing Developer Tools automation, building new Collaboration communities, or improving IT services. You'll be a trusted advisor from Atlassian to accelerate the effectiveness of customer teams with Atlassian's solutions.
You'll cut across multiple technical subject areas and customer roles to guide the implementation, integration, and expansion of the customer's Atlassian solution investment. You'll also reach into all parts of Atlassian to advocate for the user's cause and facilitate a deeper level of engagement with the customer. You will help our strongest promoters showcase their successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets.
On your first day, we'll expect you to have:
More about our team
Our Technical Account Management team is a globally distributed team of Atlassian solutions advisors who are passionate about customer success. As a part of the team, you'll engage with enterprise organizations with some of the most complex challenges, and help them deliver a delightful solution to our users. TAMs are the trusted advisor whom customers can rely on to help them get the most out of Atlassian products and attain their ideal solution for team collaboration. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be phenomenal.
Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.