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Customer Relations Administrator
AXA
51.1km | Tunbridge Wells , UK
role reference:  wyw_#00163
Location
51.1km | Tunbridge Wells , UK
Salary
Hour
£11
Contract Full-time
Industry Insurance
Hours 40 - 40 Hours
  • Customer Service
  • Administration
  • Communication
  • COMPLAINTS HANDLER
  • IT LITERATE
  • TEAM PLAYER
Description:

AXA require 3 full time temporary Customer Relation Administrators to assist in a on-going project where the need your assistance to write to a large number of customers around the refund they will receive on their premiums during the pandemic, due to loss of service. 

You will be provided with 1 weeks full training (office based) to learn how to use the complaints system to log accordingly. 

Required Skills

  • IT skills 
  • Excellent attention to detail – accurate complaints recording is something we are regulated on so this would be essential
  • Clear, effective written and verbal communication skills

Hybrid working is available after the 1 week training period, thereafter you will have the flexibility to work from home 3 days a week. The contract length is for an initial 9 weeks with a view to be extended based on company needs.

Start date - Friday 13th May 2022

Key skills:
  • Customer Service
  • Administration
  • Communication
  • COMPLAINTS HANDLER
  • IT LITERATE
  • TEAM PLAYER
Hour
£11

CONTRACT

INDUSTRY

Role Type

40 - 40 Hours
Flexibility:
Working Patterns
Part-time
Flexi-Time
Core Hours / Staggered Hours
Flexibility:
Workload
Phased Retirement
Commissioned Outcomes
Flexibility:
Workplace
Hybrid Working (Office / Home)
Remote or Mobile Working
Work From Home (WFH)
Office Working
Flexibility:
Life event
Shared Parental Leave
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