|Hours||35 - 35 Hours|
Could you lead on the management of two web platforms British Red Cross uses to deliver digital products, services and journeys for people in crisis?
We're looking for a talented Platform Manager to help us get the most value from our platforms, including those powering redcross.org.uk and first aid teaching resource, First Aid Champions.
What you will be doing
Reporting to the Digital Product Lead, you will work closely with internal stakeholders, the wider Digital, Data and Technology directorate, and external suppliers, to ensure business-critical platforms are maintained and enhanced in line with the needs of our users.
You will be part of a small team responsible for the portfolio of digital platforms used by the organisation to deliver digital products, services and journeys and will need to work alongside them to define and improve our platform management offering.
You will need to understand value and be able to balance and prioritise new feature requests alongside routine accessibility and security reviews and platform stability and resilience enhancements.
You will be working in a fast-paced and constantly evolving environment. In any given week you may be liaising with stakeholders to define and scope requirements, working with suppliers and in-house developers to deliver platform iterations, managing the swift resolution of the occasional incident within agreed SLAs, delivering training to CMS users…or all of the above!
This role might be for you if you have…
- Proven experience of managing a strategic digital platform in an organisation, working effectively as part of a multidisciplinary team
- Detailed knowledge and experience of various web Content Management Systems (in particular Sitecore and Umbraco), hosting platforms (in particular Azure) and an understanding of UX, accessibility, security and SEO best practises
- Knowledge of the product development lifecycle and Agile and Waterfall delivery methodologies
- Excellent interpersonal and communication skills and are passionate about building collaborative partnerships and working relationship