4.0km | , UK
42,500 - 47,000
|Hours||40 - 40 Hours|
We’re Charlie, and we’re on a mission to equip thousands of startups and ambitious small businesses to deliberately craft their culture every day.
We’re looking for a Product Manager to join our growing product function – and lead a small, cross-functional team to discover and deliver progressive HR solutions for startups and ambitious small businesses to successfully manage their teams and intentionally craft their culture.
We believe in making work better – for ourselves and our customers; that means giving PMs a tremendous amount of autonomy and flexibility, continuously improving our practices, fostering an open feedback culture where we can learn and grow, and surrounding ourselves with brilliant people.
Come on and join us to make work better!
We have a career progression framework that includes Individual Contributor (IC) and People Manager (PM) tracks. IC1 is a junior product manager, IC4 is a senior product manager, and IC levels 2 and 3 cover that middle area that is often only labelled "Product Manager" or “Product Owner”.
As an IC2 product manager leading a cross-functional team, you’ll be responsible for:
Helping your team get the best out of their day: unblock them, check in with them daily, retrospect as a team, plan ahead and manage availability, and give regular feedback.
Working closely with the 1–2 designers and 2–3 developers on your team on product discovery.
This will include:
Conducting both qualitative and quantitative surveying of users to understand their needs and desired outcomes.
Using data to inform and improve the team’s decision-making.
Finding ways to test new ideas with users and beta testing new features before full release to all users, when appropriate.
Working closely with the designers and developers on your team to appropriately plan out and break down each delivery, determining the right way to work together.
Owning and developing the product planning process to meet the best needs of your team’s objective.
Tracking current usage of the product and feeding that information into planning and delivery.
Defining and monitoring success measures for all of your team’s released, user-facing work.
Working with the Head of Product and other four product managers to contribute to the objective-planning process; define/refine an exciting strategy to achieve the product vision; and seek and evaluate opportunities to deliver the right outcomes for Charlie.
Communicating and justifying your team's work across the company.
Assisting the Head of Product in promoting and maintaining a strong, cross-functional product culture at Charlie.
Learning from the Head of Product and more senior Product Managers on the team, and mentoring more junior team members.
You must have:
Previous experience operating as a product manager.
Delivered customer-facing products or features.
Worked directly and effectively with developers and designers.
Self-awareness and humility – you know that honest feedback is how you grow, and you’re not afraid to ask for help.
Let us know if you have (all of these are desirable, but none are required):
Worked in a cross-functional product team before.
Similar SaaS or B2B product experience.
Delivered internal tools/product solutions.
Tried product discovery techniques – eg. rapid experimentation – in a previous role.
Familiarity with data science/writing data queries.
Participated in a significant product pivot, or the creation of a new product category.
Experienced the shift from being a one-product company to a many-product company.
We will still consider applications even if you don't meet every single one of the above requirements, so don't be put off if you don't match them absolutely perfectly!
How we're crafting ownership, belonging and structured flexibility:
A team of 46 that genuinely enjoy spending time together, with regular in-person and remote events to foster connection.
9 day fortnights; for the next 6 months we're trialling an adjusted work week, and 'deep-work Wednesdays' as our way of driving our effectiveness as a company, while improving both team performance and wellbeing.
Hybrid-first approach; we optimise for office and remote working to be valued equally, and to be equally valuable.
Live anywhere in the UK; we have 8 set days per year that we require the team to be together in our London office, but you have the flexibility to live anywhere in the UK.
30 bookable "nomad working" days outside of the UK in any timezone each year.
No fixed working hours; you take ownership over how you get your work done.
An amazing office space in East London's pet-friendly Second Home, and membership access to their wider London, Lisbon and LA locations.
Monthly “exploration days” when you can work on whatever across the company.
Quarterly review cycles using our transparent career progression framework, and dedicated personal development time.
You can find out more about the way we work at Charlie by checking out our Handbook here.
A benchmarked salary from £42,500 to £47,000 based on your level within our progression framework.
Equity options after 3 months.
A huge focus on mental health, including bookable “Personal days”.
Access to Spill, offering six one-to-one counselling sessions, and much more.
£30 monthly wellbeing budget.
Enhanced Equal Parental Leave policy.
£500 yearly learning budget.
£200 yearly remote working budget.
25 days annual leave + public holidays + Christmas break.
A sabbatical of up to one month paid at 50% of salary, for every 3.5 years worked at Charlie.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
This is a permanent full-time role. We cannot offer visa sponsorship and you must be able to work in the UK.