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Direct Line Group

When we started back in the 80s, getting insurance was a long, complicated business. You had to go through a broker and it was all a bit of a pain.

So, we decided it should be easier, by offering insurance over the phone. That's how we started the direct insurance revolution – and with strong values, distinctive brands and great people, we’re still leading the way today. Now, we're home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

Our vision is a world where insurance is personal, inclusive and a force for good. We help people carry on with their lives, giving them peace of mind now and in the future. We do that by providing amazing, evolving products and services that are just what people need. And amazing, evolving careers for people like you!

We offer a wide range of careers from our Apprenticeship and Graduate programmes to roles in IT, HR, Marketing, Finance, Underwriting, Property, Claims and Customer Service to name but a few.

We recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone.

We’ve ditched the daily commute for a virtual first approach. If you do come into the office, there are exciting workspaces and zones you can use, depending on the type of work you are doing. How much you’ll be in the office depends on your role, and we’ll consider the flexible working options that work best for you.

Crown House, 145 City Road, London, EC1V 1LP
Industry Insurance
Company size:   5,001-10,000 employees
Industry:   Insurance
Company Details
Crown House
145 City Road
WorkYourWay Insider View & Score

The Direct Line Group have a variety of working arrangements to fit in with their employee's external commitments. They have adopted a hybrid model of working while also having a range of working patterns and hours.

What we love about the Direct Line Group:

💡 Direct Line Group offer shared parental leave with up to 12 weeks of full pay as part of their phased return to work. 

💡 There is an option of up to a 12-month unpaid lifestyle break to pursue personal interests. 

What's worth checking with the Direct Line Group:

💡 While they offer a variety of working hours and patterns, this is often not applicable for some customer-facing teams and Auto Services repair centres.

💡 Some roles have a two day in the office policy but it is not enforced and up to the individual.

💡 Hybrid or remote working may not be available for colleagues who work at the Auto Services repair centres.

Articles about the Direct Line Group:

💡 Direct Line Group launches report into Family Policy Transparency

Working Patterns
Compressed Hours
*Please note that not all flexible working options may not be available for every role.
Workload Options
Job Share
Phased Retirement
*Please note that not all flexible working options may not be available for every role.
Workplace Options
Hybrid Working (Office / Home)
Remote or Mobile Working
Work From Home (WFH)
Office Working
*Please note that not all flexible working options may not be available for every role.
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