Location |
Fully Remote
|
Salary |
Competitive salary
|
Contract | Full-time |
Industry | Information Technology and Services |
Hours | 40 - 40 Hours |
The Director of Digital Success focuses on strategy, deployment, expansion, and measurement of GitLab’s Digital programs. They are responsible for defining, leading, and tracking strategic and operational programs to improve GitLab’s ability to effectively and efficiently deliver excellent customer outcomes through the digital experience. They work cross-functionally to orchestrate results with Customer Success, Sales, Marketing, Product and Engineering, Support, and Finance.
Success Criteria Include
The Director, Digital Success reports to the Director Customer Success Operations .
Job Grade
The Director, Digital Success is a grade 10
Responsibilities
Requirements
Performance Indicators