By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively.
Work Your Way Logo Close menu
Work Your Way Logo
Customer Service Advisor (Term-Time Only)
Harper Collins
259.5km | Honley, UK
role reference:  wyw_#00160
Location
259.5km | Honley, UK
Salary
Competitive salary
Contract Fixed-Term Contract
Industry Publishing
Hours 37.5 - 37.5 Hours
  • Customer Service
  • Customer Relationship Management (CRM)
  • Administration
Description:

The Customer Service Advisor will deliver outstanding levels of service to all customers through the processing of orders and enquiries.

This role sits as part of the Collins Customer service team based in Honley, West Yorkshire.

We are able to consider both full time and term-time-only for this position.

Key Accountabilities:
  • Processing orders from customers.

  • Answering enquiries from customers and clients.

  • Managing deliveries and invoices.

  • Contacting existing customers to ensure high levels of customer satisfaction

  • Supporting the wider business as needed

Skills, Experience and Strengths
  • Experience of working in a customer service based role

  • Administration experience

  • Familiar with Microsoft Word, Excel and Outlook

  • Good skills in accuracy and delivering a high standard of work

  • Experience of building relationships and rapport with customers and colleagues to deliver excellent service

  • Ability to prioritise and plan daily workload

  • Ability to communicate concisely and clearly to colleagues and customers

Key skills:
  • Customer Service
  • Customer Relationship Management (CRM)
  • Administration
Competitive salary

CONTRACT

INDUSTRY

Role Type

37.5 - 37.5 Hours
Flexibility:
Working Patterns
Part-time
Flexi-Time
Compressed Hours
Flexibility:
Workload
Job Share
Flexibility:
Workplace
Hybrid Working (Office / Home)
Work From Home (WFH)
Office Working
Flexibility:
Life event
Shared Parental Leave
Similar Roles
Finance Admin
265.7km | , UK
5 - 10 Hours
Hour
£15
Principal Auditor
2.9km | , UK
35 - 35 Hours
Competitive salary
Senior Counsel
2.9km | , UK
35 - 35 Hours
Competitive salary
Valuations Manager - GCT
2.9km | , UK
35 - 35 Hours
Competitive salary
Quantitative Analyst
2.9km | , UK
37.5 - 37.5 Hours
Competitive salary
Associate - Asset Management Department
8.9km | , UK
35 - 35 Hours
Annual
£47K - £57K
Senior Prudential Risk Associate
8.9km | , UK
35 - 35 Hours
Annual
£75,000
Senior Prudential Risk Associate
533.6km | , UK
35 - 35 Hours
Annual
£67,500
Business Architect - Senior Manager
3.1km | , UK
37.5 - 37.5 Hours
Competitive salary
Early Careers Recruiter
2.9km | , UK
37.5 - 37.5 Hours
Competitive salary
Finance Admin
265.7km | , UK
5 - 10 Hours
Hour
£15
Principal Auditor
2.9km | , UK
35 - 35 Hours
Competitive salary
Senior Counsel
2.9km | , UK
35 - 35 Hours
Competitive salary
Valuations Manager - GCT
2.9km | , UK
35 - 35 Hours
Competitive salary
Quantitative Analyst
2.9km | , UK
37.5 - 37.5 Hours
Competitive salary
Associate - Asset Management Department
8.9km | , UK
35 - 35 Hours
Annual
£47K - £57K
Senior Prudential Risk Associate
8.9km | , UK
35 - 35 Hours
Annual
£75,000
Senior Prudential Risk Associate
533.6km | , UK
35 - 35 Hours
Annual
£67,500
Business Architect - Senior Manager
3.1km | , UK
37.5 - 37.5 Hours
Competitive salary
Early Careers Recruiter
2.9km | , UK
37.5 - 37.5 Hours
Competitive salary
All rights reserved. © 2021 WorkYourWay