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We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 64 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges.

8 Canada Square, London, E14 5HQ
Industry Financial Services
Company size:   10,001+ employees
Industry:   Financial Services
Company Details
8 Canada Square
E14 5HQ

HSBC have an on-going commitment to support flexible working, however the flexibility offered may differ by the type of role and location. In 2021, they announced a permanent move to flexible working, and decided to radically cut back on its office space and switch to having a more permanent agile workforce. The move – a direct response to the rise in home working brought about by the Covid-19, saw the bank reduce its long-term office space needs by 40% globally.  

What we love about HSBC: 

💡HSBC's approach to flexible working for its Retailing Banking Contact Centre staff.   

💡HSBC’s clear commitment to Inclusive working is refreshing to see.    

What’s worth checking about HSBC:    

💡Part-time options are limited. Currently only 19 part time vacancies out of 249 (all of which are customer service roles) 

💡HSBC was one of the earlier banks to encourage workers back to office-based working and doesn’t clearly articulate it’s remote working policies or office value proposition.  

💡Policies appear to differ significantly between the investment and retail banking arms as well as by role levels.  

Articles about HSBC:

💡 HSBC to move to permanent flexible working

💡 Flexible working as important as salary say UK businesses (HSBC Research, 2021)

💡 HSBC is letting 35,000 staff lease Teslas and hundreds of other electric cars as its latest perk


Flexible Working Approach

HSBC want everyone to be at their best, so we’re promoting flexibility, collaboration, learning and wellbeing. 

As part of HSBC’s commitment to an open, supportive and inclusive working environment, we recognise that our employees have different personal circumstances and want a suitable work-life balance. We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours.

Part-time: An employee who works fewer hours than a full-time worker. There is no specific number of hours that makes someone part-time, but a full-time worker will usually work 35-40 hours a week.
Flexi-Time: This is a working schedule that allows employees to choose when they start and end their workday, usually to accomodate an individuals needs and other commitments outside of work.
Compressed Hours: This is where an employee increases the volume of hours worked each day in order to reduce the number of days worked.
Job Share: An arrangement where two people, or sometimes more, are retained on a part-time or reduced-time basis to perform a job normally fulfilled by one person working full-time.
Phased Retirement: This refers to an approach that gives employees the ability to manage the transition from full-time employment to retirement.
Hybrid Working (Office / Home): This means an employee splits their time between the workplace (usually office based) and remote working (usually at home).
Remote or Mobile Working: This is a type of working arrangement that allows an employee to work from a remote location outside of corporate offices.
Work From Home (WFH): This is where an employee has the ability to set up their workspace at home, and manage their work without the need to go to the office.
Office Working: This refers to an employee being physically present in the workplace to fulfil their contractual responsibilities.
Career Breaks / Sabbatical: These are an extended periods of agreed absence from work. The term is often used interchangeably with "sabbatical", which is generally taken to mean a shorter period of leave of several weeks or months.
Shared Parental Leave: This allows parents to share a portion of leave and pay with their partners to care for children from birth, usually until their first birthday.

*Please note that not all flexible working options may not be available for every role.

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