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Insight Manager, Analytics
John Lewis & Partners
1.7km | , UK
role reference:  wyw_#00264
Location
1.7km | , UK
Salary
Annual
£54,400 - £100,000
Contract Full-time
Industry Retail
Hours 35 - 35 Hours
Closing date 24/07/2022
  • Data Analysis
  • Data Modeling
  • R (Programming Language)
  • PYTHON
  • Python (Programming Language)
  • INSIGHTS
  • SQL
  • TABLEAU
  • SNOWFLAKE
Description:

Here at the John Lewis Partnership, we are reinventing our business for the modern retail world. The Analytics teams work alongside both the Data Science team and the Reporting Automation team, to form Analytics & Data Science, which is part of a wider Data, Insight & Analytics directorate

The Analytics team helps the business make better decisions using data. We are recruiting for roles in the Customer Analytics team, where we deliver strategic projects across the John Lewis Partnership: John Lewis, Waitrose & Financial Services. Projects may be focused on one individual brand or a combination of the brands.

What you’ll be doing?

As an Insight Manager in the Customers Analytics team, you will work closely with stakeholders in the John Lewis Financial Services team to help them make better decisions using data on a variety of projects across marketing, insurance, credit, banking and foreign exchange. Existing knowledge of the financial services market is essential.

  • You will be line managing a small team (up to 4 partners) as well as being hands-on, working with data and advanced analytics. 

  • You will be a technical expert in SQL, and preferably either R or Python, as well as having advanced knowledge in statistics and be comfortable supporting and teaching others those technical skills. 

  • Stakeholder management and storytelling are key parts of the role, as you will face senior leaders in the John Lewis Partnership.

  • You will support the discovery, interpretation, and communication of meaningful patterns in data, and the application of those patterns for effective decision making.

  • You will provide data derived recommendations back to the business for key decisions sourced proactively or, when engaged by the business, reactively. 

  • You will leverage complex and analytical techniques to automate and optimise processes where appropriate.

  • You will have the opportunity to develop and stretch personally and professionally to achieve your potential.

What you’ll have:

  • Relevant qualification and/or extensive experience in analytics (extensive experience of analytics in a retail environment a plus)

  • Experience in synthesising complex and ambiguous information in order to drive actionable insight brought to life through communication and visualisation

  • Track record of influencing business stakeholders

  • Experience in manipulating large transactional customer databases to identify key business insights

  • Be the insight-led voice of the customer within the business through an understanding of customer behaviours

  • Work with the data teams to ensure the right data is available to analysts in order to pull out right insights for the business

  • Working in R, Python, SAS, SQL, Big Query, Snowflake, Tableau or other programming or statistical languages

What else can you bring:

  • Commercial business consulting

  • Experience in people management

  • Building predictive and explanatory models

  • Technical skill, knowledge and experience in the use of Big Data, data visualisation, data manipulation and enterprise reporting techniques and tools

Key skills:
  • Data Analysis
  • Data Modeling
  • R (Programming Language)
  • PYTHON
  • Python (Programming Language)
  • INSIGHTS
  • SQL
  • TABLEAU
  • SNOWFLAKE
Annual
£54,400 - £100,000

CONTRACT

INDUSTRY

Role Type

Closing Date

35 - 35 Hours
Flexibility:
Working Patterns
Flexi-Time
Compressed Hours
Full-time
Flexibility:
Workplace
Hybrid Working (Office / Home)
Office Working
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