3.4km | , UK
|Hours||40 - 40 Hours|
|Days at home||3-4 Per Week|
We’re looking for a senior product leader to help to join our largest and fastest growing collective - Borrowing.
Borrowing is made up of 7 squads focusing on Loans, Overdrafts, Monzo Flex, supporting customers in financial difficulties, and exploring new products that could meet our customers’ borrowing needs. The squads design and build new features, optimise existing ones, run growth experiments, and develop internal tooling to support our Customer Operations team.
This is the collective that built our popular new product Monzo Flex. Flex enables Monzo customers to spread the cost of pretty much anything over 3, 6 or 12 instalments. We designed it to enable our customers to manage paying for things that fall outside of their regular monthly budgets. Unlike some other Buy Now Pay Later products, customers only need to apply for Flex once to unlock a credit limit they can use again and again - and we only lend to people who pass our eligibility checks. Unlike credit cards, Flex is designed to keep customers in control by giving them a defined repayment period for every transaction.
Borrowing is core to Monzo’s growth, enabling us to serve a core financial need for our customers. We are customer-obsessed and passionate about responsible lending.
About the Role
You will be a member of the Borrowing Leadership Team. You’ll be responsible for the delivery, improvement and building of new products within the world of Borrowing and ensuring that we are set up to scale. You will lead and coach our team of 7 Product Managers so that they can reach higher and develop their careers. You will formulate strategic plans to grow Borrowing whilst also protecting and improving the customer experience.
This role will also be part of the leadership team for the Product organisation and will report to the Chief Product Officer, with a line to the General Manager, Borrowing.
In this role, you will have impact in a variety of areas including:
You’ll be successful in this role if you have: