£70,000 - £80,000 £70,000 - £80,000
|Hours||37.5 - 37.5 Hours|
We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.
We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.
We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.
About our Product Design Team:
Read through our blog to get an insight into the team and how it works. Our VP, Vuokko has given a number of talks about Monzo which you can find here: https://monzo.com/design/
What you’ll be working on:
We’re looking for a product designer to lead the design of various aspects of our internal tooling, improving support for our 6 million+ customers. This is a unique opportunity to work on the systems that power a world-class customer support experience. The potential for business impact is huge.
You’ll help connect the dots behind the scenes to reduce the chance of customers getting stuck, and making problems quick and easy to resolve when they do. This means designing interfaces and flows that our support team use everyday, learning where to improve and making their work better.
This role would suit candidates with a systems design, service design or information architecture background, with experience facilitating workshops and wrangling complexity to produce clear, usable and intuitive tools.
You should apply if:
The Interview Process:
Our interview process involves 3 main stages:
Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on email@example.com
What’s in it for you:
💰 £70,000-80,000 ➕ plus stock options & benefits
✈️ We can help you relocate to the UK
✅ We can sponsor visas
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚Learning budget of £1,000 a year for books, training courses and conferences
➕And much more, see our full list of benefits here
If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.