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Senior Fraud Manager
Monzo
Fully Remote
role reference:  wyw_#00466
Location
Fully Remote
Salary
Competitive salary
Contract Full-time
Industry Banking
Hours 40 - 40 Hours
Closing date 23/10/2022
  • Banking
  • Finance
  • FRAUD
  • FINCRIME
  • CYBER
  • CYBER SECURITY
Description:

We’re looking for a skilled senior fraud manager to join our fast-growing first line team here in London. You’ll work across different areas and products, including current accounts, business banking and international accounts. You’ll need to be a dab-hand at managing people and programmes, but you’ll need to be ready to get hands-on too. 

You should know that we fight fraud and financial crime a little differently at Monzo. You’ll work in a team with dedicated financial crime engineers and data scientists, which helps us to spot, assess and prevent crime quickly. We choose not to split out different areas of crime, either. Instead we tackle all financial crime together as one team. That includes AML, fraud, sanctions breaches, terrorist financing, bribery and corruption and tax evasion. 

We need a crack team of crime fighters to help us stay one step ahead as we continue to grow. 

You'll spend your time:

  • Monitoring our fraud metrics and taking action to mitigate negative trends and attacks as well as ensuring new products and features are appropriately controlled and monitored.
  • Consulting with our borrowing and banking product teams to ensure the opportunity for fraud is minimised in the product design and the residual risk appropriately controlled.
  • Being part of the senior leadership team for Fincrime in development of our key Fincrime strategy.
  • Closely collaborating with the Cyber team to monitor and mitigate risk
  • Helping to build and oversee solutions with technology at the heart of our fraud mitigation strategies to cover the various fraud typologies using automated alerts
  • Managing various types of fraud and scams within basis point loss targets - card fraud, account takeover and authorised push payment scams.
  • Supporting and managing the oversight of change implementation, making prioritisation calls on those initiatives. 
  • Driving customer education and awareness content around fraud, ensuring effective warnings are in place to prevent fraudulent activity.
  • Working closely with the second line of defence and our MLRO to complete assurance activity and identification and remediation of any actions. 
  • Supporting 3rd line of defence with auditing activities. 
  • Reporting to EXCO and board and deputising for senior management where appropriate
  • Being an excellent people manager, unblocking your team, empowering the team for high delivery and high performance. 

You should apply if:

  • You are adept and able to self-serve with data to identify and respond to patterns in real-time
  • You understand the fraud and money muling risks of the various products and services operating in the fintech space
  • You deeply understand the fraud risks and mitigation frameworks associated with banking.
  • You have significant experience of defining strategies to mitigate fraud before.
  • You’ve got significant experience communicating with senior internal and external stakeholders.
  • You know when to delegate versus when to jump in and do something yourself.
  • You’re excited about working in a cross-functional team with engineers and data scientists.
  • You’re into using automated processes to find more efficient ways of working.
  • You want to manage fraud specialists and help them to grow professionally.
Key skills:
  • Banking
  • Finance
  • FRAUD
  • FINCRIME
  • CYBER
  • CYBER SECURITY
Competitive salary

CONTRACT

INDUSTRY

Role Type

Closing Date

40 - 40 Hours
Flexibility:
Working Patterns
Part-time
Flexi-Time
Full-time
Flexibility:
Workplace
Remote or Mobile Working
Work From Home (WFH)
Flexibility:
Life event
Career Breaks / Sabbatical
Shared Parental Leave
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