Novartis is reimagining medicine to improve and extend people’s lives. As a leading global medicines company, we use innovative science and digital technologies to create transformative treatments in areas of great medical need. In our quest to find new medicines, we consistently rank among the world’s top companies investing in research and development. Novartis products reach nearly 1 billion people globally and we are finding innovative ways to expand access to our latest treatments. About 125 000 people of more than 140 nationalities work at Novartis around the world.
The WestWorks Building, 195 Wood Lane, London, W12 7FQ
The WestWorks Building
195 Wood Lane
Novartis's started its flexible working journey in 2018, but has since been accelerated due the global pandemic. The organisation recently surveyed staff, which showed the majority of staff preferred a hybrid model with freedom to work remotely, but also space to connect and collaborate with colleagues. After their survey, Novartis implemented their 'Choice with Responsibility', which allows employees to decide how, when and where they work to be the most impactful in their role.
What we love about Novartis:
💡 Novartis's CEO, Vasant Narasimhan, understands the importance of hybrid and remote working in order to access new pools of talent that were inaccessible pre-COVID pandemic.
💡Novartis's have shifted responsibility for flexible working requests from manager-approved to manager-informed, empowering associates to choose how, where and when they work within their country of employment
💡As a data science-led company, Novartis apply the same curiosity and scientific rigour to the design of our future workplace. As well as conducting regular pulse-check surveys to gather direct feedback from our associates, they also collect aggregated and anonymised data to identify, study and understand patterns in how their associates are working.
💡 Novartis plan to restructure its office space to be more suitable for a hybrid work environment.
What is worth checking with Novartis:
💡 Not all roles will allow for the same degree of flexibility.
Articles about Novartis:
At Novartis, our people are our most valuable resource. We want everyone to feel able to be their best selves at work and at home, and we are committed to supporting and enabling them to be inspired, curious and unbossed. The global pandemic has accelerated our organizational need to explore new working models and our associates have expressed a strong desire for more flexibility in how, where and when they work. We believe we can create a future working model that optimizes both personal and business performance. Our journey toward that model is what we call Choice with Responsibility.
We have a great diversity of roles across our organization, and they won’t all allow for the same degree of flexibility, but we want to explore how we can offer maximum choice for everyone. This will be a multi-year journey and we have a lot to learn and experiment with but we will be starting our journey with the following steps:
1) We have introduced an updated flexibility policy that applies to all office-based associates, effective July 15, 2020. The policy shifts responsibility from manager-approved to manager-informed, empowering associates to choose how, where and when they work within their country of employment*.
2) We will be offering in-country specific support to help all associates working remotely and do so in a healthy and comfortable environment.
3) We will continue to listen and learn from our people and run a global pulse check-in to understand how our new approach is working and what matters most to our associates, now and in the future.
4) We will also be expanding our mental health resources, with the aim of raising awareness, creating understanding and supporting associates and encouraging good mental health practices.
This is just the start and we intend to create sustainable solutions to support and empower associates now and into the future. We will run experiments to ensure that our long-term proposals are practical, impactful and applicable to the widest possible spectrum of associates. The insights we take from these experiments and the proposals they shape will be the foundation on which our future working model is built.
We believe that Choice with Responsibility will help many of our associates strengthen their work life integration, while supporting and furthering our culture journey and our business. We are proud to take the next step in pioneering the workplace of the future, and in creating an environment that works for us all.