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Pollinate is a software business, focused on reinventing merchant acquiring for banks around the world. The business is based in London, UK, and formed of experts and global industry leaders from the financial services, merchant acquiring, loyalty and technology sectors.

Over the past decade, the acquiring industry has grown from strength to strength, due to huge advances in technology, changes to regulation, customer demand and an increase in disruptive payment companies, challenging retail banks for ownership of their merchant relationships.

We are working with banks and enabling them to compete with these disruptors.

The Pollinate technology is an innovative cloud-based platform that wraps around a bank’s legacy payment systems. The platform powers merchant and consumer digital experiences including onboarding, portals and loyalty programs, without costly and distracting platform migrations. This allows merchants to more effectively manage their businesses with digital tools and data integrations, grow their businesses by connecting with their consumers, and give back to their local communities.

For banks, the Pollinate platform helps them to understand and engage with their customers better and build stronger relationships with their merchants and consumers alike.

In 2019 we successfully enabled Royal Bank of Scotland Group to re-enter merchant acquiring with NatWest Tyl, providing their business customers with a proposition developed with them at the heart (

20 Old Broad Street, London, EC2N 1AR
Industry Financial Services
Company size:   51-250 employees
Industry:   Financial Services
Company Details
20 Old Broad Street
Flexible Working Approach

In these times when everyone is under so much stress and pressure, both in and out of work, it is crucially important that we support people to achieve balance in their lives.

Workplace flexibility is something that we have prided ourselves on here at Pollinate, even pre-pandemic. Trust in our employees is important and we trust them to complete their work whilst also remaining flexible around family commitments that they may have, for example, home-schooling during COVID. This is where Unmind fits in perfectly with our employees; there are calming, focus and empowering tools for them to use, as well as a ‘check-in’ tool to monitor their wellbeing, particularly when things are stressful.

Flexi-Time: This is a working schedule that allows employees to choose when they start and end their workday, usually to accomodate an individuals needs and other commitments outside of work.
Hybrid Working (Office / Home): This means an employee splits their time between the workplace (usually office based) and remote working (usually at home).
Work From Home (WFH): This is where an employee has the ability to set up their workspace at home, and manage their work without the need to go to the office.
Office Working: This refers to an employee being physically present in the workplace to fulfil their contractual responsibilities.
Career Breaks / Sabbatical: These are an extended periods of agreed absence from work. The term is often used interchangeably with "sabbatical", which is generally taken to mean a shorter period of leave of several weeks or months.

*Please note that not all flexible working options may not be available for every role.

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