As one of the UK’s leading wealth management companies, Quilter’s purpose is to help create prosperity for the generations of today and tomorrow. The businesses within our group aim to provide high quality products and services for the whole of your investment journey.
85 Queen Victoria St, London, EC4V 4AB
85 Queen Victoria St
As a result of the coronavirus pandemic, Quilter changed its approach to flexible working, trusting employees to decide where and how they work the most efficiently. The flexible working policy consists of six key principles that focus around making the right choice for themselves and their team, concentrating on performance and inclusion, acknowledging a one size fits all approach doesn't work, with an emphasis on open communication.
What we love about Quilter:
💡 Their focus on including colleagues whether they decide to work remotely or in the office with open communication and support.
💡Colleagues are empowered to choose their working schedules and arrangements.
What is worth checking with Quilter:
💡 Some roles don't provide as much flexibility as others.
💡 Colleagues must have the equipment to work remotely.
Changes to how we worked during the coronavirus pandemic proved that working flexibly is effective across many parts of our business. Our colleagues told us they wanted to maintain this flexibility beyond the current crisis, and we are very supportive of creating an environment which helps to achieve this.
Our aim is to offer our employees an approach to working which leads with flexibility and trust, in which your performance is measured on your outputs and impact, and where you are trusted and empowered to make the right choices for you and for our business.
"We know one size doesn’t fit all, so flexibility will differ depending on the way your team operates and the nature of your role. What is important is a willingness to have an open and honest conversation to explore the possibilities." Paul Hucknall, HR Director
1. Make the right choices for you, our business and our customers
The aim of the Quilter way of working is that everybody wins:
Colleagues are trusted to make the right choices for them, for their team (to ensure everyone stays connected and able to collaborate) and, importantly, for our customers and clients.
2. Performance is key
Choices made around flexible working must not be to the detriment of individual or team performance and/or productivity. Colleagues must be fully equipped to work remotely and able to be fully effective in performing their role.
3. It's a two-way street
Flexibility involves give and take. Responsibility for making it work is shared between colleagues and managers. Whether informal or formal, arrangements are regularly reviewed to ensure they are still working for both the colleague and the business.
4. Focus on inclusion
It’s everyone’s responsibility to actively include colleagues who are both physically present in the office and working remotely. Choosing to work remotely, or at a particular time, should not mean anyone misses out on important information, opportunities or career progression. If a face-face meeting is needed, it will be made it clear in the invite to allow colleagues to plan around this.
5. One size doesn't fit all
Depending on the role, flexibility may look and feel different to others. Some roles don’t lend themselves to as much flexibility as others, although there are very few roles for which some flexibility is not an option, provided performance is not affected. Equally some people may prefer to work from the office or work fixed hours.
6. One size doesn't fit all
Keeping your colleagues updated on your plans is key. Teams can then be aware of each other’s working arrangements, how they can be contacted and when they are (or aren’t) available.