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Royal Bank of Scotland

At Royal Bank of Scotland we’re committed to helping Scottish businesses grow. We give you access to the latest insights & analysis from industry experts.

36 St Andrew Square , Edinburgh, EH2 2YB
Industry Banking
Company size:   5,001-10,000 employees
Industry:   Banking
Company Details
36 St Andrew Square

The Royal Bank of Scotland has formally changed its name to NatWest Group. To understand their approach to flexible working, please visit NatWest Group here

Flexible Working Approach

Supporting flexible working champions potential and supports families through facilitating a healthy work life balance and helps us bring the best of ourselves to work. Offering dynamic, creative, and engaging workplaces drives the way we work in a style that gives greater variety of options and choice. This will ultimately help our businesses to thrive.

We value flexible working and the support it offers our employees in helping them manage their work life balance. In doing so, there’s a few principles which help define our approach:

Each request for flexible working should be given careful and positive consideration for what is right for employees, the team, the Group, and the customer.

1) Open conversations are encouraged between employees and line managers, and where agreement can’t be reached, both parties should consider if there are any alternatives or a compromise.

2) In either making or granting a request, any potential adverse impact on the running of the business, and how this can be minimised should be considered.

3) Requests can be both informal (usually shorter term and in response to specific temporary circumstances)or formal (usually longer term).

4) Flexible working arrangements should be reviewed regularly to make sure they still work for all involved.

Part-time: An employee who works fewer hours than a full-time worker. There is no specific number of hours that makes someone part-time, but a full-time worker will usually work 35-40 hours a week.
Annualised Hours: This is an employment contract where the employee's working hours are calculated on an hourly basis, rather than daily or weekly. Those hours are at times stipulated by the employer during the year.
Flexi-Time: This is a working schedule that allows employees to choose when they start and end their workday, usually to accomodate an individuals needs and other commitments outside of work.
Core Hours / Staggered Hours: Core hours refer to specific times an organisation requires an employee to work, for example 10am to 4pm. Staggered hours are when an employee has different start and finish times from other workers.
Mutually Agreed / Predictable Hours: These refer to a pre-agreed number of hours between a business and employee. These may flex up and down slightly, however they generally remain the same month on month.
Compressed Hours: This is where an employee increases the volume of hours worked each day in order to reduce the number of days worked.
Job Share: An arrangement where two people, or sometimes more, are retained on a part-time or reduced-time basis to perform a job normally fulfilled by one person working full-time.
Phased Retirement: This refers to an approach that gives employees the ability to manage the transition from full-time employment to retirement.
Hybrid Working (Office / Home): This means an employee splits their time between the workplace (usually office based) and remote working (usually at home).
Remote or Mobile Working: This is a type of working arrangement that allows an employee to work from a remote location outside of corporate offices.
Work From Home (WFH): This is where an employee has the ability to set up their workspace at home, and manage their work without the need to go to the office.
Office Working: This refers to an employee being physically present in the workplace to fulfil their contractual responsibilities.
Career Breaks / Sabbatical: These are an extended periods of agreed absence from work. The term is often used interchangeably with "sabbatical", which is generally taken to mean a shorter period of leave of several weeks or months.
Shared Parental Leave: This allows parents to share a portion of leave and pay with their partners to care for children from birth, usually until their first birthday.

*Please note that not all flexible working options may not be available for every role.

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