Supporting flexible working champions potential and supports families through facilitating a healthy work life balance and helps us bring the best of ourselves to work. Offering dynamic, creative, and engaging workplaces drives the way we work in a style that gives greater variety of options and choice. This will ultimately help our businesses to thrive.

We value flexible working and the support it offers our employees in helping them manage their work life balance. In doing so, there’s a few principles which help define our approach:

Each request for flexible working should be given careful and positive consideration for what is right for employees, the team, the Group, and the customer.

1) Open conversations are encouraged between employees and line managers, and where agreement can’t be reached, both parties should consider if there are any alternatives or a compromise.

2) In either making or granting a request, any potential adverse impact on the running of the business, and how this can be minimised should be considered.

3) Requests can be both informal (usually shorter term and in response to specific temporary circumstances)or formal (usually longer term).

4) Flexible working arrangements should be reviewed regularly to make sure they still work for all involved.