We are looking for an experienced technology advisor, or architect, to join our team and help our customers achieve groundbreaking business success through technology and innovation. As a Program Architect, you will be embedded with a customer as a full time technology advisor, giving strategic, enterprise-level advice across the Salesforce Customer Success Platform.

Your Impact

Through our extensive on-boarding programme of formal certifications and internal training, you will become a trusted Salesforce expert delivering amazing customer satisfaction. As a successful Program Architect:

• You will become a trusted technology advisor to Salesforce UK & Ireland's most significant customers

• You will develop strong client relationships by building trust, rapport and positive working relationships with key sponsors, partners, and team members

• You will build and apply standard methodologies, lend expertise around enterprise architecture, delivery governance, organizational change and application lifecycle management

• You will guide roadmaps and program vision with groundbreaking industry and technology drivers and innovations

• You will advise, mentor, educate and influence diverse teams including customer and partner resources on topics including Data Management, Integration, Security, Application Design, Mobile as they relate to the Salesforce Platform

• You will build relationships within the Salesforce ecosystem, both internal and external, contributing to broader goals beyond the scope of your customer engagement

• You will help to grow the Advisory Services practice by leading critical initiatives to develop the consulting practice and build reusable frameworks

Core Requirements

• A real passion for transforming businesses through technology

• Ability to understand and be responsive to customer needs and to advocate for customer success

• Extensive experience defining and delivering enterprise solutions for a major software domain (e.g. CRM, ERP, HR)

• Ability to work independently and as part of a distributed team and a willingness to take ownership of problems

• Good interpersonal and communications skills

• Proven track record to rapidly learn new technologies

• Strong presentation and facilitation skills

Preferred Requirements

• Architecture experience across a broad set of enterprise technologies including integration & middleware technologies, security, master data management, industry reference architectures

• Enterprise consulting experience, including implementation experience with major technology programs

• Ability to build and maintain strong relationships with C-level partners

• Experience defining and delivering enterprise applications on the Salesforce Platform

• Willingness to travel within UK and occasionally internationally