The Head of Financial Services will lead the business vertical for the UK&I, reporting directly to the Senior Vice President for Industries.

This leader will create an organisation recognised for high-growth, long-term sustainable success and its commitment to Salesforce values: Trust, Customer Success, Innovation & Equality

Key outcomes for the new leader

• Maintain and improve the year-on-year growth % across the region and vertical
• Position Salesforce as the #1 platform for customers to achieve customer success, fostering the adoption of Salesforce
• Align and coordinate product, customer success, and services teams to deliver incredible success for our customers
• Build a sales organisation recognised for its ability to attract and retain the most talented individuals in our industry
• Drive long-term employee success with a focus on coaching, development, and building high-performance teams
• Use and scale best practices from across the regional organisations

Core responsibilities

• Position the business to grow successfully beyond its current targets, increasing the revenue of the business significantly year on year. Operating in a high-growth environment, this will likely be achieved by:
  • Analyzing and understanding the total addressable market (TAM) for the vertical
  • Defining a clear and compelling growth strategy and revenue plan
  • Translating business objectives into specific goals for the given area
  • Driving a culture of strong execution and operational excellence
  • Growing the business across new enterprise accounts, expanding existing ones and ensuring high retention rates on existing accounts
  • Managing the Sales teams to help drive and close strategic/complex deals in the respective industry verticals
  • Prioritising and helping direct reports to prioritise effectively
  • Providing strategic direction and focus to the sales team
  • Identifying new business opportunities in industry verticals and drive expansion into them
  • Identifying and manage new business channels, partnerships and routes to market
  • Utilising internal and external C level resources to build a compelling, consistent vision for our customers
  • Engaging functionally across the UK&I business (Account Management Marketing, Solution Engineering, Customer Success, Sales Strategy, Finance, Employee Success, Recruiting) to fully utilise resources for the vertical
  • Continue growing and managing a team of high performers, developing the next generation of talent at Salesforce, and building a balanced team

The candidate

• A world-class sales leader with a proven track record in building, inspiring and motivating a complex, matrixed sales organisation recognised for its culture, as well as its results.
• Strong analytical with proven ability to break down the complex
• Examples of inspiring new and existing customers to commit to a journey of transformation, utilising technology as a platform.
• Many years experience in managing on a day-to-day basis a sales business with a strong cadence of deal closure on a monthly and quarterly basis; track record of consistent overachievement of quota and revenue goals
• Many years strategic sales experience and revenue achievement selling multiple enterprise S/W offerings, while building satisfied, loyal and reference-able customers
• Significant experience in enterprise software sales (ideally in CRM, Marketing, Commerce or Service); ability to genuinely sell to C-suite and possessing high-level executive presence
• Consultative sales skills and ability to construct and articulate strong business case and ROI, strategic account planning and execution skills
• Excellent operational/analytical skills - reporting, forecasting, data analysis skills; operations management experience
• C-level engagement and negotiation, account strategy, domain expertise, executive selling, large deal management and team leadership