By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively.
Work Your Way Logo Close menu
Work Your Way Logo
VP, General Manager
Salesforce
Fully Remote
role reference:  wyw_#00367
Location
Fully Remote
Salary
Competitive salary
Contract Full-time
Industry Information Technology and Services
Hours 37.5 - 37.5 Hours
Closing date 11/09/2022
  • Salesforce
  • Leadership
  • Leadership Development
  • Business Analysis
  • Business Development
  • Business Strategy
  • Business Process Improvement
  • Business Planning
  • GENERAL MANAGER
Description:

As VP, General Manager for the UK&I Professional Services business within Salesforce, your role will be to lead a team of over 350 Salesforce Professional Services employees to sell and deliver transformational change and business outcomes for our customers. As General Manager, your role is to help our customers unlock the value from their investment in the Salesforce Platform. You will do this by building strong relationships with, amongst others:

  • License sales colleagues within the UK&I with whom you will position, sell and deliver digital transformational change, unlocking the power of the C360 Platform;
  • The Alliances & Channels Team and System Integration Partners (such as Accenture, Deloitte, Capgemini, IBM, Infosys) through our Better Together Programme to ensure that the combined power of Salesforce and the SIs delivers unrivalled delivery execution to our customers;
  • Salesforce’ Solution Engineering Team to ensure that their remains close alignment between what is demonstrated to customers during the pre-sales cycle and the solution that is ultimately deployed;
  • The UKI team of Customer Success Leaders to ensure that our platform is fully adopted;
  • The UK&I’s Marketing Team to ensure that the Salesforce Professional Services Value Proposition is clearly positioned at Promotional events - such as London World Tour and Dreamforce;
  • The broader UK&I Leadership team including the UK&I’s CEO, COO and CFO.

Specific Responsibilities:

As General Manager of the UK&I’s Professional Services Business, you will be accountable for:

  • Championing and implementing the global Professional Services sales and delivery strategies;
  • Translating these strategies into a 3 year UK&I-specific strategic plan and to galvanise and engage the broader UK&I business around that plan;
  • Achieving the Professional Services bookings target each month and quarter, by working in partnership with your head of UKI Professional Services Sales, the Professional Services Chief Revenue Officer and the broader license sales teams to build a sufficiently strong business pipeline;
  • Driving key customer deals bringing your insight and experience on how to drive valuable outcomes for the customer; dealing with objections and ‘rolling your sleeves up’ to get the job done.
  • Pivoting the business towards selling and delivering larger more complex multi-could, “All-In” company deals;
  • Delivering Projects to time, cost and quality by supporting your head of UKI delivery and architecture
  • Representing the UK&I Professional Services business and addressing any issues of customer satisfaction in a timely, open and customer-centric manner;
  • Championing Salesforce’ Diversity, Inclusivity and Equality Initiative to build a team that is more representative of the society in which we live and mirrors the diversity that we see in our customers;

Developing, nurturing and supporting the UK&I’s Professional Services team focussing specifically on:

  • embedding Industry-specific solution skills within the delivery team, and
  • the mental well-being of the entire Professional Services team;
  • Representing Salesforce Professional Services in the wider UK&I market and attracting more top talent to join our growing business (in line with our financial plan);
  • Supporting and helping shape Salesforce’s near shore and offshore growth strategies;
  • Assimilating newly acquired businesses into UK&I’s Professional Services

Attributes required
Experience:
You should have:

  • 15+ years experience leading a professional services, customer success or other related organisation
  • Direct engagement with C-suite and Board level executives with a clear focus on how to create business value through transformation
  • Held direct responsibility for managing a full P&L with direct accountability and oversight for the decision making supporting that business
  • Experience leading large customer transformation programmes enabled through technology and process change
  • Experience operating in a diverse and fast growth environment
  • The successful candidate will demonstrate the following critical characteristics:
  • Entrepreneurial flair - to think creatively to position and help sell large complex transformational company deals;
  • Strategic mindset -to balance the demands of the day to day with the longer term vision for the business;
  • Resilience - to lead with strength and empathy even when things get tough;
  • Integrity - to built trusted long term relationships with internal stakeholders, SI Partners and customers based on mutual success;
  • Judgement - to balance the sort term with the long term, working out where best to make investment bets;
  • Delivery excellence - understands complex programme delivery in the context of SAAS, but with a background in implementing on-premise solutions;
  • Uncertainty - the ability to deal with ambiguity and to plot a pathway forwards sometimes in the absence of full information
  • Financially astute - able to absorb complex financial data and make informed, fact based decisions
  • Polished - comfortable and credible presenter representing UK&I Professional Services at internal and external meetings/events/conferences
Key skills:
  • Salesforce
  • Leadership
  • Leadership Development
  • Business Analysis
  • Business Development
  • Business Strategy
  • Business Process Improvement
  • Business Planning
  • GENERAL MANAGER
Competitive salary

CONTRACT

INDUSTRY

Role Type

Closing Date

37.5 - 37.5 Hours
Flexibility:
Working Patterns
Flexi-Time
Full-time
Flexibility:
Workplace
Remote or Mobile Working
Work From Home (WFH)
Flexibility:
Life event
Career Breaks / Sabbatical
Shared Parental Leave
Similar Roles
Finance Admin
265.7km | , UK
5 - 10 Hours
Hour
£15
Principal Auditor
2.9km | , UK
35 - 35 Hours
Competitive salary
Senior Counsel
2.9km | , UK
35 - 35 Hours
Competitive salary
Valuations Manager - GCT
2.9km | , UK
35 - 35 Hours
Competitive salary
Quantitative Analyst
2.9km | , UK
37.5 - 37.5 Hours
Competitive salary
Associate - Asset Management Department
8.9km | , UK
35 - 35 Hours
Annual
£47K - £57K
Senior Prudential Risk Associate
8.9km | , UK
35 - 35 Hours
Annual
£75,000
Senior Prudential Risk Associate
533.6km | , UK
35 - 35 Hours
Annual
£67,500
Business Architect - Senior Manager
3.1km | , UK
37.5 - 37.5 Hours
Competitive salary
Early Careers Recruiter
2.9km | , UK
37.5 - 37.5 Hours
Competitive salary
Finance Admin
265.7km | , UK
5 - 10 Hours
Hour
£15
Principal Auditor
2.9km | , UK
35 - 35 Hours
Competitive salary
Senior Counsel
2.9km | , UK
35 - 35 Hours
Competitive salary
Valuations Manager - GCT
2.9km | , UK
35 - 35 Hours
Competitive salary
Quantitative Analyst
2.9km | , UK
37.5 - 37.5 Hours
Competitive salary
Associate - Asset Management Department
8.9km | , UK
35 - 35 Hours
Annual
£47K - £57K
Senior Prudential Risk Associate
8.9km | , UK
35 - 35 Hours
Annual
£75,000
Senior Prudential Risk Associate
533.6km | , UK
35 - 35 Hours
Annual
£67,500
Business Architect - Senior Manager
3.1km | , UK
37.5 - 37.5 Hours
Competitive salary
Early Careers Recruiter
2.9km | , UK
37.5 - 37.5 Hours
Competitive salary
All rights reserved. © 2021 WorkYourWay