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Accommodation Adviser
Shelter
Fully Remote
role reference:  wyw_#00113
Location
Fully Remote
Salary
Annual
£27,896
Contract Fixed-Term Contract
Industry Non-Profit Organisation
Hours 37.5 - 37.5 Hours
  • Non-Profit Organisation
  • Criminal Justice
  • HOUSING LEGISLATION
Description:

Do you have knowledge of the Criminal Justice Sector, plus experience of proactively managing a fluctuating caseload and providing advocacy on behalf of clients to other agencies and authorities? Then join Shelter as an Accommodation Adviser and you could soon be playing a vital role aimed at providing invaluable resettlement support to offenders.  

About Shelter 

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. 

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. 

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. 

About the team 

Our Accommodation Services Team helps people on probation obtain or retain settled accommodation which has been identified as a key factor in successful rehabilitation and a reduction in re-offending. We aim to deliver a comprehensive and flexible service tailored to the individual that addresses and resolves identified housing needs while taking into consideration their specific goals. We also strive to enable them to access services that will tackle issues and help them move away from reoffending and successfully reintegrate into society. This is your opportunity to help bring about positive change. 

About the role 

As an Accommodation Adviser you will provide tailored accommodation support to men in custody and under probation supervision in the community to help them overcome barriers to obtaining secure and stable accommodation and successfully reintegrate into society. First, you’ll need to complete an Initial Needs Assessment (INA) with each service user by having a detailed discussion outlining their situation, needs and support required. You’ll also need to take a strengths-based approach to identify the positive attributes they can build upon to achieve their goals and reflect that in the design of the INA. Then, in collaboration with the service user, you’ll be able to map out and agree a set of interventions and outcomes required that will encourage and empower them to actively contribute towards their goals. The position will be based from home with travel expected across the National Probation Service (NPS) Region. You’ll also be expected to work in a prison setting and other agreed locations as required. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. 

About you 

To succeed, you’ll need good listening skills and the ability to build trust, motivate service users and promote their ability to change. You’ll also need a confident approach to achieving successful outcomes, including challenging when necessary. Adept at translating complex information into practical and personalised action plans, you understand professional boundaries too. What’s more, you’re happy to get involved in the ongoing development of the service and willing to travel as necessary. Experience of using a range of digital technology to monitor progress and record on our systems is also required. 

How to apply 

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement which addresses how you meet the points in the 'About You' section of this job description. Please provide specific examples following the STAR format and ensure you demonstrate how you address the three behaviours below throughout your responses: 

  • We prioritise diversity and have an inclusive and open mindset 
  • We work together to achieve our shared purpose 
  • We are open to risk and learning from our experiences 

Any applications submitted without a supporting statement will not be considered. 

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Key skills:
  • Non-Profit Organisation
  • Criminal Justice
  • HOUSING LEGISLATION
Annual
£27,896

CONTRACT

INDUSTRY

Role Type

37.5 - 37.5 Hours
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