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GROW Trainee - London Hub (STAR Partnership)
Shelter
5.8km | London , UK
role reference:  wyw_#00662
Location
5.8km | London , UK
Salary
Annual
£19,305
Contract Fixed-Term Contract
Industry Non-Profit Organisation
Hours 37.5 - 37.5 Hours
Days at home TBC
Closing date 20/12/2022
  • Customer Service
  • Customer Relationship Management (CRM)
  • Non-Profit Organisation
  • PEOPLE MANAGEMENT
Description:

We’re looking for passionate individuals with personal experience of homelessness, bad housing and/or any other disadvantage such as substance misuse to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation 

About the role 

This is a great opportunity to work with a lead provider of homelessness and housing advice and support and gain invaluable experience while being part of an exciting new programme. The traineeship lasts 12 months and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment. You’ll be based in our STAR partnership team which is a pan-London service working in partnership with other specialist housing and homelessness organisations (Thames Reach, Stonewall Housing and Praxis). Together the service helps people over 25 who are experiencing bad housing and homelessness through free and independent advice and support with a focus on helping people sustain their existing accommodation, preventing people from becoming homeless and helping people into safe and secure accommodation where needed. You will also have the opportunity to work within our Resilience service supporting people to access statutory and community services with a focus on improving their mental and physical health.

 About you

We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others. You’ll also need a commitment to equality and a zero tolerance approach to discrimination and exclusion. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.

Key skills:
  • Customer Service
  • Customer Relationship Management (CRM)
  • Non-Profit Organisation
  • PEOPLE MANAGEMENT
Annual
£19,305

CONTRACT

INDUSTRY

Role Type

Job Function

Days at home

Closing Date

37.5 - 37.5 Hours
Flexibility:
Working Patterns
Part-time
Flexi-Time
Full-time
Flexibility:
Workplace
Hybrid Working (Office / Home)
Office Working
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