By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively.
Work Your Way Logo Close menu
Work Your Way Logo
Team Leader- Advice Team - Bristol
Shelter
171.0km | Bristol, UK
role reference:  wyw_#00061
Location
171.0km | Bristol, UK
Salary
Annual
£32,758
Contract Full-time
Industry Non-Profit Organisation
Hours 37.5 - 37.5 Hours
  • Leadership
  • SERVICE MANAGEMENT
  • Teamwork
  • Microsoft Office
Description:

We’re looking for a results-driven individual with demonstrable experience of providing housing advice, to join us as a Team Leader and support and manage the staff team at our busy Bristol Hub.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Shelter Bristol operates a dynamic city centre hub offering a range of advice and support services to a diverse range of clients, including legal advice and representation and housing related support services. We also have a family support service and a DIY skills adviser which enables us to provide an integrated and holistic service.

About the role

As a Team Leader you will be line managing, coaching and mentoring staff, setting them stretching and realistic objectives and making sure service delivery adheres to quality standards and meets contractual and internal targets. You will manage the team to ensure delivery of high-quality face to face advice together with community workshops and outreach. Supporting the integration of volunteers into the service and having input into their recruitment, training, management and organisation will also be a key part of your role. You will also assist in the marketing and promotion of the service, working with the Hub Manager to develop a marketing strategy, building effective relationships with appropriate external agencies and internally as well as across various divisions.

About you

We're looking for someone with experience of day-to-day staff and service management, including casework support and supervision and promoting take up of services amongst multidisciplinary teams, both internally and externally. With a proven track record of delivering housing advice, you will have a proactive, creative and collaborative approach, great relationship building skills, a flair for leading change and improving performance and the confidence to challenge the status quo and introduce new ideas. Proficiency using a range of IT tools to carry out your role, including Microsoft Office applications and case management systems is also needed.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Key skills:
  • Leadership
  • SERVICE MANAGEMENT
  • Teamwork
  • Microsoft Office
Annual
£32,758

CONTRACT

INDUSTRY

Role Type

37.5 - 37.5 Hours
Flexibility:
Working Patterns
Part-time
Flexi-Time
Core Hours / Staggered Hours
Mutually Agreed / Predictable Hours
Compressed Hours
Self Rostering / Shift Swapping
Flexibility:
Workload
Phased Retirement
Flexibility:
Workplace
Hybrid Working (Office / Home)
Remote or Mobile Working
Work From Home (WFH)
Office Working
Flexibility:
Life event
Career Breaks / Sabbatical
Shared Parental Leave
Similar Roles
Finance Admin
265.7km | , UK
5 - 10 Hours
Hour
£15
Principal Auditor
2.9km | , UK
35 - 35 Hours
Competitive salary
Senior Counsel
2.9km | , UK
35 - 35 Hours
Competitive salary
Valuations Manager - GCT
2.9km | , UK
35 - 35 Hours
Competitive salary
Quantitative Analyst
2.9km | , UK
37.5 - 37.5 Hours
Competitive salary
Associate - Asset Management Department
8.9km | , UK
35 - 35 Hours
Annual
£47K - £57K
Senior Prudential Risk Associate
8.9km | , UK
35 - 35 Hours
Annual
£75,000
Senior Prudential Risk Associate
533.6km | , UK
35 - 35 Hours
Annual
£67,500
Business Architect - Senior Manager
3.1km | , UK
37.5 - 37.5 Hours
Competitive salary
Early Careers Recruiter
2.9km | , UK
37.5 - 37.5 Hours
Competitive salary
Finance Admin
265.7km | , UK
5 - 10 Hours
Hour
£15
Principal Auditor
2.9km | , UK
35 - 35 Hours
Competitive salary
Senior Counsel
2.9km | , UK
35 - 35 Hours
Competitive salary
Valuations Manager - GCT
2.9km | , UK
35 - 35 Hours
Competitive salary
Quantitative Analyst
2.9km | , UK
37.5 - 37.5 Hours
Competitive salary
Associate - Asset Management Department
8.9km | , UK
35 - 35 Hours
Annual
£47K - £57K
Senior Prudential Risk Associate
8.9km | , UK
35 - 35 Hours
Annual
£75,000
Senior Prudential Risk Associate
533.6km | , UK
35 - 35 Hours
Annual
£67,500
Business Architect - Senior Manager
3.1km | , UK
37.5 - 37.5 Hours
Competitive salary
Early Careers Recruiter
2.9km | , UK
37.5 - 37.5 Hours
Competitive salary
All rights reserved. © 2021 WorkYourWay