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Tesco Bank

Tesco Bank is a wholly-owned subsidiary of Tesco, which gives us the freedom to make decisions based on what we really think is best for our customers. As part of the wider Tesco Group, we aim to live by the standards defined in the Tesco core purpose and values. Our core purpose is a clear and simple statement of what we do and what we stand for: to serve Britain's shoppers a little better every day. So, in practical terms, how do we do this? For a start, we listen to our customers and then deliver on what they really want when it comes to banking. Ease, value, trust – these are the things that customers want, and so these are the hallmarks of all the products that we offer. To make life easier for our customers, all the products and services we offer are available online, on your mobile and over the phone. Most of our customers enjoy the convenience of buying and servicing their accounts online, and our call centres in Glasgow, Edinburgh and Newcastle are open seven days a week. Our colleagues are not set individual sales targets and do not receive incentives. This is because we want the focus to be on listening to customers and serving their needs. We also believe wholeheartedly in the importance of rewarding loyalty when customers choose to buy or use our products, and we do this by offering Clubcard points to customers on almost all of their spending. Today, we pride ourselves on our range of simple and convenient retail banking and insurance products designed specifically to meet the needs of Tesco customers. We believe that every little help makes a big difference, and by putting the customer first and rewarding their loyalty, we’re offering something we believe every bank should.

Location
2 South Gyle Crescent, Edinburgh, EH12 9FQ
Website
Industry Banking
Company size:   1,001-5,000 employees
Industry:   Banking
Company Details
Address
2 South Gyle Crescent
Edinburgh
EH12 9FQ
 
Contact
Industry
WORKYOURWAY INSIDER VIEW

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Flexible Working Approach

At Tesco we recognise that over time the needs of our colleagues change, from our children growing up and needing different childcare, to family relatives becoming elderly, or perhaps just taking time to explore new hobbies and interests. Flexible working arrangements provide the opportunity for a healthy work-life balance. As well as allowing us to attract and retain colleagues who enjoy a wide range of activities outside of work, it allows colleagues to balance both their own needs and the needs of our customers.

FLEXIBASE WORKING PATTERNS DEFINITIONS
Part-time: An employee who works fewer hours than a full-time worker. There is no specific number of hours that makes someone part-time, but a full-time worker will usually work 35-40 hours a week.
Flexi-Time: This is a working schedule that allows employees to choose when they start and end their workday, usually to accomodate an individuals needs and other commitments outside of work.
Mutually Agreed / Predictable Hours: These refer to a pre-agreed number of hours between a business and employee. These may flex up and down slightly, however they generally remain the same month on month.
Self Rostering / Shift Swapping: This allows employees to input on their own working hours or swap shifts with other employees, while meeting their contractual agreement.
FLEXIBASE WORKLOAD DEFINITIONS
Job Share: An arrangement where two people, or sometimes more, are retained on a part-time or reduced-time basis to perform a job normally fulfilled by one person working full-time.
Phased Retirement: This refers to an approach that gives employees the ability to manage the transition from full-time employment to retirement.
FLEXIBASE WORKPLACE DEFINITIONS
Hybrid Working (Office / Home): This means an employee splits their time between the workplace (usually office based) and remote working (usually at home).
Remote or Mobile Working: This is a type of working arrangement that allows an employee to work from a remote location outside of corporate offices.
Work From Home (WFH): This is where an employee has the ability to set up their workspace at home, and manage their work without the need to go to the office.
Office Working: This refers to an employee being physically present in the workplace to fulfil their contractual responsibilities.
FLEXIBASE LIFE EVENT DEFINITIONS
Career Breaks / Sabbatical: These are an extended periods of agreed absence from work. The term is often used interchangeably with "sabbatical", which is generally taken to mean a shorter period of leave of several weeks or months.
Shared Parental Leave: This allows parents to share a portion of leave and pay with their partners to care for children from birth, usually until their first birthday.

*Please note that not all flexible working options may not be available for every role.

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