|Hours||37.5 - 37.5 Hours|
We’re a commercial motor insurer on a mission to save people time and money. From nationwide taxi fleets to self-employed scooter delivery riders, our customers are our driving force. We work hard to make insurance simple, affordable and stress-free for every one of them.
When we started back in 2016, we knew that traditional insurance held businesses back. It was too complicated, too time consuming, and it wasn't priced fairly. So we set out to change that, building insurance products to empower professional drivers throughout the UK, Europe and beyond.
So far, we’ve raised over $200 million in funding, and we’re proud to hold the title of the UK’s first insurtech Unicorn (a private company valued at over $1 billion). We’ve grown from a scrappy start-up into an industry changing organisation. And there’s plenty more to come.
How we work
We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.
It’s not “hybrid working” as you might know it – we don’t ask you to work from the office on set days. It’s a flexible approach that allows every Zegon to be their best.
Home can still be your primary place of work, with team days and events at our central London office when we need to get together. We cover the costs for all company-wide events (3 per year), and provide a separate hybrid contribution to help pay towards travel costs for our monthly pizza socials and other team get-togethers.
We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve that right balance between work and life.
Who we’re looking for
We’re on the lookout for a passionate, driven and determined Customer Service Executive to join our team. Here’s what you’ll be doing in this role:
The Customer Service Executive role supports our customers directly via the phone, email and LiveChat and plays a key role in Zego’s growth. In this role, you will work as part of a vibrant, collaborative, high performing team to ensure high levels of customer satisfaction through excellent customer service. This will be a Fixed Term 6 months contract.
What you will be working on
What you will need to be successful
What’s it like to work at Zego?
Join us and you’ll become part of our friendly, diverse and inclusive team. We’re spread throughout the UK and Europe, and united by our collaborative nature and ability to get things done. We’re inventive and resourceful, and we celebrate our wins wherever they happen.
Our people are the most important part of our story, and everyone here plays a vital role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career whichever way you choose.
You’ll work alongside a talented group who respect each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be.
We reward our people well. Join us and you’ll get a market competitive salary, private medical insurance, company share options, generous holiday allowance and a whole lot of wellbeing benefits. And that’s just for starters.