We’re a commercial motor insurer on a mission to save people time and money. From nationwide taxi fleets to self-employed scooter delivery riders, our customers are our driving force. We work hard to make insurance simple, affordable and stress-free for every one of them.

When we started back in 2016, we knew that traditional insurance held businesses back. It was too complicated, too time consuming, and it wasn't priced fairly. So we set out to change that, building insurance products to empower professional drivers throughout the UK, Europe and beyond.

So far, we’ve raised over $200 million in funding, and we’re proud to hold the title of the UK’s first insurtech Unicorn (a private company valued at over $1 billion). We’ve grown from a scrappy start-up into an industry changing organisation. And there’s plenty more to come.

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

It’s not “hybrid working” as you might know it – we don’t ask you to work from the office on set days. It’s a flexible approach that allows every Zegon to be their best.

Home can still be your primary place of work, with team days and events at our central London office when we need to get together. We cover the costs for all company-wide events (3 per year), and provide a separate hybrid contribution to help pay towards travel costs for our monthly pizza socials and other team get-togethers.

We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve that right balance between work and life.

Who we’re looking for

We’re on the lookout for a passionate, driven, and determined Senior Key Account Manager to join our team. Here’s what you’ll be doing in this role:

What you will be working on

• Owning a portfolio of medium and large business accounts; supporting them on a day-to-day basis with anything they need such as understanding their invoices, to leading growing the business through quarterly business reviews.
• Solving complex customer issues as they arise, working closely with a variety of internal teams and external partners (e.g. claims handlers and brokers) to solve the problem in a timely and effective manner
• Analyse customer data to gain insights in order to understand performance drivers and communicate these to customers in reviews and via regular reporting
• Proactively engage with customers on a regular basis to understand their needs and gather feedback on our products and service level, sharing these insights with our product teams and recommending areas for improvement
• Lead small to medium cross-functional projects to improve products and the way we work and the products we offer our customers

What you will need to be successful

• You will have the ability to work autonomously, managing large accounts and able to build strategic relationships
• You are analytically minded with experience creating performance reports, forecasting and drawing insights from data
• You have strong project and time management skills where you’re able to work across, and at times lead a range of cross-functional projects with external stakeholders
• You are able to identify opportunities as well as solve problems and resolve issues within a scaling and evolving business environment
• You enjoy guiding others, sharing best practice and training others in your area of expertise

What’s it like to work at Zego?

Join us and you’ll become part of our friendly, diverse and inclusive team. We’re spread throughout the UK and Europe, and united by our collaborative nature and ability to get things done. We’re inventive and resourceful, and we celebrate our wins wherever they happen.

Our people are the most important part of our story, and everyone here plays a vital role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career whichever way you choose.

You’ll work alongside a talented group who respect each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be.

Benefits

We reward our people well. Join us and you’ll get a market competitive salary, private medical insurance, company share options, generous holiday allowance and a whole lot of wellbeing benefits. And that’s just for starters.