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Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.

70 Mark Ln, London, EC3R 7NQ
Industry Insurance
Company size:   10,001+ employees
Industry:   Insurance
Company Details
70 Mark Ln

At Zurich, flexible work is embraced; they understand the benefits for both employees and the business. Their agile working programme 'FlexWork' gives freedom to employees to decide where, when and how they work best through the use of technology, focusing on the work that gets completed rather than where this takes place.

What we love about Zurich:

💡 Anyone can ask to change the days, hours/times they work, ask to work from home or change to part time or a job share, regardless of how long an employee has worked at Zurich. 

💡 Zurich gives employees full flexibility to make choices that are best for themselves and their wellbeing.

Articles about Zurich:

💡 Zurich sees results from flexible working initiative 

💡 Part-time hires double since launch of flexible working initiative

💡 Zurich UK on flexible working arrangements

Flexible Working Approach

Flexible Working at Zurich

We know that a culture that encourages and supports flexible working benefits both our business and our employees. Over 10% of our UK employees work part-time and we have empowered all our people to embrace agile working.

Flexing your hours or location:

All new vacancies are available on a part-time, job-share or full-time basis because we know the best person for the job isn’t always available full-time.

Anyone who already works for us - regardless of hours or length of service - can ask to:

- Change the days they work
- Change the hours/times they work
- Work from home (whether for all or part of the week)
- Change to part-time, full-time or a job-share

Our aim is to facilitate requests wherever possible and an employee’s manager will consider a request on an individual basis.

Where we aren’t able to accommodate a request we explain why and try to find a compromise. A request will only be declined if there is a business reason, such as if there’s a detrimental effect on the business’ ability to meet customer demand, or an inability to reorganise work among existing staff.


FlexWork is our agile working programme, and empowers our people to work where, when and how they choose, as long as they are able to fulfil business and customer commitments. We view work as an activity rather than a place and believe that empowering our employees to take control of their day is part of what makes Zurich a great place to work. It utilises technology to enable true flexibility. 

It might mean…

- Flexing your location – work from a different Zurich, customer or broker office, or at home
- Flexing your working hours – starting later so that you can fit in a trip to the gym and then make up the time later in the day
- Flexing how you work – going green and saving time and money too by using a webcam instead of travelling to a meeting.

Part-time: An employee who works fewer hours than a full-time worker. There is no specific number of hours that makes someone part-time, but a full-time worker will usually work 35-40 hours a week.
Flexi-Time: This is a working schedule that allows employees to choose when they start and end their workday, usually to accomodate an individuals needs and other commitments outside of work.
Core Hours / Staggered Hours: Core hours refer to specific times an organisation requires an employee to work, for example 10am to 4pm. Staggered hours are when an employee has different start and finish times from other workers.
Compressed Hours: This is where an employee increases the volume of hours worked each day in order to reduce the number of days worked.
Job Share: An arrangement where two people, or sometimes more, are retained on a part-time or reduced-time basis to perform a job normally fulfilled by one person working full-time.
Phased Retirement: This refers to an approach that gives employees the ability to manage the transition from full-time employment to retirement.
Hybrid Working (Office / Home): This means an employee splits their time between the workplace (usually office based) and remote working (usually at home).
Remote or Mobile Working: This is a type of working arrangement that allows an employee to work from a remote location outside of corporate offices.
Work From Home (WFH): This is where an employee has the ability to set up their workspace at home, and manage their work without the need to go to the office.
Office Working: This refers to an employee being physically present in the workplace to fulfil their contractual responsibilities.
Career Breaks / Sabbatical: These are an extended periods of agreed absence from work. The term is often used interchangeably with "sabbatical", which is generally taken to mean a shorter period of leave of several weeks or months.
Shared Parental Leave: This allows parents to share a portion of leave and pay with their partners to care for children from birth, usually until their first birthday.

*Please note that not all flexible working options may not be available for every role.

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